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She then gives guidance about creating an atmosphere of genuine curiosity and caring, and gives a basic format for basic format for initiating a conversation about behavior that isn't working for you. This includes stating observations that conflict; identifying your own feeling and need; give the benefit of doubt; and requesting a discussion toward mutual understanding.
See details in the full article, [http://www.wiseheartpdx.org/post/564 Rules & Collaboration at Work] ==on LaShelle's website.
[[File:Lashelle-2.jpg|thumbnail|LaShelle Lowe-Chardé with a friend]]